Customer Related Operations

*Bank Junk Fees


Description
Program Outline/Timed Agenda:
• What they looks like
• What are the regulators saying?
• UDAAP implications
• Consider your fees.
• Q&A

Learning Objectives:
Bank fees have been in existence since the origination of the first bank in America. But recent banking trends and technology have caused the regulators to take a second and third look at banking fees…and defined some as junk fees. We will take a look at what are junk fees, what the regulators are saying, what UDAAP implications banks may face and a look at your bank fees.

Who Should Attend?
Compliance/Audit Personnel, BSA/Risk Officers, Loan Servicing Personnel, Mortgage Lenders, Mortgage Underwriters, Board of Directors, Attorneys

Air Date: April 11, 2024

Course Hours: 1.25 CRCM Instructor Name: Diane Banks

Content
  • Bank Junk Fees - Survey
  • Bank Junk Fees - Recorded Webinar
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year