Internal Operations

Regulation E – Error Resolution Compliance


Description
The error resolution provisions in Regulation E are straight forward; however, the application of facts and circumstances often complicates the error resolution process. Evolution in P2P payments and the complexity of fraudulent activity has created further confusion. Do you know the requirements for error resolution? How do you apply the error resolution process to varying circumstances? What can you do and what should you not do? Join us for a discussion of Regulation E Error Resolution Compliance.

What We Will Cover:
• What is an error?
• The error resolution process for errors and non-errors
• Applying the facts to the error resolution process
• Costs of non-compliance

Who Should Attend: financial institution staff handling error resolution, compliance officers, auditors, legal, and other interested persons.

Air Date: October 6, 2022

Instructor Name: Diane Banks

Content
  • Regulation E - Error Resolution Compliance
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year