Customer Related Operations

A Refresher on Debt Collection under the FDCPA


Description
According to the CFPB, debt collection is a $13.7 billion industry affecting 70 million consumers. Whether you are a first-party debt collector, a third-party debt collector or a debt buyer, you need to stay abreast of recent events and trends. These include enforcement actions, court decisions and agency issuances. Join us as we discuss recent developments specific to the Fair Debt Collection Practices Act.

We Will Cover:

• Compliance with the FDCPA
• CFPB’s activities in the debt collection arena
• Enforcement actions and guidance

Who Should Attend:
Compliance officers, Auditors, Debt collection operations, and Legal staff.

Air date: August 2, 2018
(Courses are current as of the date aired)

Instructor Name: Multiple Team Members

Content
  • A Refresher on Debt Collection under the FDCPA Recorded Webinar
  • Webinar Survey
Completion rules
  • You must complete the units "A Refresher on Debt Collection under the FDCPA Recorded Webinar"
  • Leads to a certificate with a duration: 1 year