Customer Related Operations

2020 UDAAP - Are all your bases covered?

UDAAP has been here for years under the care of the Consumer Financial Protection Bureau. During the previous administration it was a top priority for the Bureau and UDAAPs could be found almost everywhere they looked, along with massive fines. Lately, under the current administration, things have been quieter.

So, what can we expect in 2020, an election year? Are you prepared? Let’s talk about it.

We Will Cover:

• Understanding the elements of UDAAP
• Practices that can increase the risk of violations
• How to protect yourself
• Recent violations

Who Should Attend:
Board members, compliance and audit staff, anyone dealing with complaints.

Air date: February 6, 2020
(Courses are current as of the date aired)

Instructor Name: Trey Anderson

  • 2020 UDAAP - Are all your bases covered? Recorded Webinar
  • Webinar Survey
Completion rules
  • You must complete the units "2020 UDAAP - Are all your bases covered? Recorded Webinar"
  • Leads to a certificate with a duration: 1 year